Eligible item(s) must be returned within 30 days of the item's ship date.
- Get started at our returns section. (items will show as eligible if returnable and within 30 days of ship date. To view non returnable items, please see our return policy)
- Select Gilt Credits or Original Form of Payment (less a $9.50 return shipping fee)
- Follow the prompts to print your return slip and shipping label.
- Mail your item(s) back with the return slip enclosed.
Your refund of Original Form of Payment (less a $9.50 return shipping fee) or Gilt Credits will be issued once Gilt has received and processed your return. Please allow up to 14 days for processing.
When shipping a return by mail, please follow these guidelines:
- Eligible item(s) must be returned or exchanged within 30 days of the item's ship date (or as otherwise stated in the item's product page).
- Items must be returned unused, unworn, unwashed and undamaged.
- Return items in their original packaging with all tags attached. Packaging may include hangers, plastic wrap, boxes, and dust bags.
For Free Returns to a Saks Off 5th Store, click here for instructions
Returns/Exchanges cannot be created from the Mobile Site or Gilt App. Mail Returns must be created through Gilt.com returns section from a PC/laptop.