If attempting to use a Category specific discount and have received a notification or seen a banner on a "Category" discount, then only items within this "Category" sale will be available for discount, when applying the promo code displayed for that offer at checkout.
Items not within the specific category, will not be discounted at checkout.
To check the category specific promo is working correctly, please ensure that you are selecting items from the category the offer applies to and apply the promo code in the promo code box at checkout. You will then see the discount reflected in your total.
Promo codes cannot be used in combination with Insider Discounts, other discounts or any free shipping offers.
Please note that category specific discounts may have other restrictions such as minimum number of items, minimum order value and will have a maximum redemption cap and a date and time that the discount is valid from and until. Items reserved from your waitlist are not eligible, as items must be added directly from the sale. Where a waitlisted item is available in a live sale, please find the product and add to your cart from the sale.
Please check the terms and conditions of any offer when you are having an issue.