Read HERE how to correctly apply a promo
Here are some common reasons why promotions or discounts may not be applying to an order:
- Promotions can only be redeemed on the account of the intended recipient.
- Some promotions are sale or category specific, check the Terms and Conditions.
- Promotions are not reusable, unless otherwise stated in the T's&C's.
- Only one discount may apply to any order.
- Orders with free shipping may still incur a delivery charge.
- Mobile only discounts are only redeemable on "mobile only devices" as stated in the T's&C's.
- Promotions and discounts have a maximum redemption cap as stated in the T's&C's.
- Promotions are only redeemable during the validity period and cannot be reinstated after expiry.
- Promotions cannot be redeemed on orders made prior to a discount being received.
- Promotions are applicable only to live sale products.
- Discounts are revoked if the initial order is cancelled.