If you are having trouble logging in, simply visit the Gilt homepage here and attempt to sign in with your email address. From there, you can click on the 'Forgot your password?' link in the sign-in box. Once you enter your email address in the field provided, we will send you an email outlining the steps on how to reset your password.
Please note that the link is only valid for twelve hours after the email was sent and will expire after this timeframe. Make sure your new password is at least six characters long and allow for up to one hour for the system to update. If you have difficulty with the link, please try using a different internet browser. Google Chrome and Firefox are the most compatible.
Don't forget, your login credentials for Gilt and Gilt City are all the same. Changing your password will update it across all these sites.
If you you continue to have difficulty or don't remember the email address you used to register, give us a call and we can search our database for you.