Love your purchase but need it in a different size? We're happy to exchange it if the item is returnable, still available and within 30 days of the original order shipment date.
In order to make sure you get the item you want before it sells out, an exchange requires you to purchase the item again in your preferred size and return the original back to us. Once your return has been processed at our warehouse, we will reimburse you for the return according to your indicated choice of a refund, return shipping will be waived.
- Get started at our returns & exchanges section.
- Select “Exchange” and choose your preferred size.
- Choose Original Form of Payment or Gilt Credit.
- Follow the prompts to complete your exchange purchase.
- Mail your item(s) back with the return slip enclosed.
Returns/Exchanges cannot be created from the Mobile Site or Gilt App. Mail Returns and Exchanges must be created through Gilt.com returns section from a PC/laptop.
International customers: visit our International Returns Policy for information, including verifying whether your item is eligible and how to create a return.