This is our Domestic Policy for International Damaged or incorrect returns click International damaged/incorrect returns
If you receive a damaged or incorrect Final Sale item, please reach out to our Customer Service team and we will be happy to assist. Have your order number ready so Customer Service can resolve the situation as quickly and easily as possible.
Damaged or incorrect items are eligible for a full refund, issued to the original form of payment.
Please note that damaged or incorrect items cannot be returned in-person to Saks Fifth Avenue OFF 5TH locations.